Client Profile
Large medical devices company headquartered in Boston, MA
Business Challenge
A global medical devices company needed an end-to-end, newly released version of a finance application designed to pay vendors on time, and accurately. The installation of a vendor invoice management (VIM) application was unable to be done with a traditional upgrade because the VIM application currently being used lacked an upgrade path from version 5.0 to 7.0.
Project Overview
LABUR worked with key stakeholders to identify project objectives and define a scope of work, including conducting all requirements gathering. Working with in-house developers and consultants to the project to configure the application, LABUR provided domain expertise from project scope and requirements through user support after go-live. In addition, LABUR helped stabilize the implementation, providing user assistance and testing, as well as categorizing and providing a ranking system for support requests from users and business units post-go-live.
Delivered Results
The client was able to gain business efficiency by installing the latest version of the vendor invoice management application without disruption. SAP/VIM implementation resulted in operational and resources cost savings for the client, including optimizing invoice management accuracy and efficiency.
