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industry-expertise Articles

Blog Post
3 Steps Towards Predictive Technology Resiliency
Technology resiliency has proven to be especially important in a post-COVID-19 business environment. Starting with your existing measurements of what matters most to your bottom line – including key performance indicators like timeliness and quality...
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Technology and Customer Service: Where Do People Come In?
Technology should be complimenting customer service, not replacing it. Customer relationship management technology, artificial intelligence, machine learning and all of the complimentary tools that come along with these innovations – chatbots, texting apps, automated information...
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TheLadders.com: The unlikely ally to working moms in IT
Arguably one of the fastest-paced industries, technology makes it hard for working moms and those women who take time away from the workforce to re-enter and get ahead in the field.
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The Skills Gap: What Recruiters and Hiring Managers Are Looking For
The skills gap is nothing new, but it continues to grow. For the last several years, employment researchers have been warning about the disconnect between the degrees today’s students are graduating with and the skill-sets...
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Why a Staffing & Managed Service Partner is the Most Strategic Business Decision You Will Ever Make
Staffing and managed service providers are nothing new, but their importance has never been so critical. Businesses, from startups to Fortune 500s, all have a common line item they’re trying to control: IT costs. With...
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